Terms & Conditions

1. Service Description

Pingfyr is a reminder scheduling and delivery API. Users schedule reminders via API key; reminders fire automatically on schedule and deliver to recipients via email, webhook, Slack, Discord, Telegram, and OpenClaw channels. By accessing or using the Pingfyr service, you agree to be bound by these Terms & Conditions.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into contracts to use Pingfyr. By using the service, you represent and warrant that you meet these requirements. If you are using Pingfyr on behalf of an organization, you represent that you have authority to bind that organization to these terms.

3. Plans and Billing

Pingfyr offers the following plans:

• Free — $0/month. Up to 50 reminders and 100 recipients per month.
• Starter — $59/month. Up to 10,000 reminders and 20,000 recipients per month.
• Pro — $269/month. Up to 50,000 reminders and 100,000 recipients per month.
• Enterprise — Custom pricing. Unlimited reminders and recipients. Contact us at support@pingfyr.com.

Billing is processed monthly via Stripe. Plan changes take effect per Stripe proration rules — upgrades are charged immediately with proration; downgrades take effect at the next billing cycle. Past due accounts receive a 3-day grace period before access restrictions are applied.

4. Cancellation

You may cancel your subscription at any time from the billing page in your dashboard. Access to paid features continues until the end of the current billing period. No refunds are issued for partial months or unused time remaining in a billing period.

5. Acceptable Use

The Pingfyr service must not be used for:

• Sending unsolicited communications (spam) to recipients
• Transmitting illegal, harmful, or harassing content
• Violating the rights of third parties, including privacy rights
• Any activity that violates applicable laws or regulations

You are solely responsible for the content of reminders and for obtaining consent from recipients before sending notifications. Pingfyr reserves the right to suspend or terminate accounts that violate these terms without prior notice.

6. Channel Access by Plan

The email delivery channel is available on Starter, Pro, and Enterprise plans only. Free plan users may use webhook, Slack, Discord, Telegram, and OpenClaw channels. Channel availability may change with 30 days notice to affected users.

7. API Keys and Security

You are responsible for keeping your API keys secure and confidential. If you suspect a key has been compromised, rotate it immediately from the dashboard. Pingfyr is not liable for unauthorized use of the service resulting from disclosure of your API keys to third parties.

8. Data Retention

Reminder data, including delivery logs and recipient information, is retained for 30 days after delivery or cancellation. You may request deletion of your personal data at any time by contacting support@pingfyr.com.

9. Limitation of Liability

Pingfyr is not liable for missed deliveries due to outages at downstream service providers (including Resend, Telegram, Slack, Discord, and others), incorrect recipient addresses supplied by users, or events outside Pingfyr's reasonable control. To the maximum extent permitted by applicable law, Pingfyr's total liability to you for any claim arising from your use of the service is limited to the fees you paid in the 3 months preceding the claim.

10. Service Availability

Pingfyr targets 99.5% monthly uptime. Scheduled maintenance periods will be announced in advance when possible. Unplanned outages will be communicated via our status page. Downtime caused by third-party provider failures does not count against this target.

11. Changes to Terms

Pingfyr may update these Terms & Conditions from time to time. Material changes will be communicated via email with at least 30 days notice before taking effect. Continued use of the service after the notice period constitutes your acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Pingfyr operates, without regard to conflict of law principles. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Contact

If you have any questions about these Terms & Conditions, please contact us at support@pingfyr.com.